When you sign up on the website, you will receive free shipping and free embroidery coupons every month, regardless of the purchase amount.
You can check the purchase history by logging in and going to [My Page] > [Order/Delivery Inquiry]. You will see step-by-step guidance on the progress of each product. If you need more detailed information, please contact our customer center.
For products delivered within 7-15 days, you can request an exchange/return by [logging in] > [My Page] > [Order/Delivery Inquiry] > [Exchange/Return Request].
You can upload embroidery-related design files after selecting [Computerized Embroidery] in the product details page options.
If you choose logo embroidery, please attach the logo file (.ai format).
You can select both name and logo embroidery simultaneously.
If you wish to request name/logo embroidery or have any other inquiries, please contact us through customer inquiry.
※ For products with name/logo embroidery, exchanges or returns are not possible.
Custom orders are available. For more details, please inquire through our customer center.
※ Please note that custom-made items are non-exchangeable and non-refundable.
