Privacy policy

Privacy Policy

Amecopain (hereinafter referred to as "the Company") values your personal information and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection."

Through this privacy policy, the Company informs you about the purposes and methods of using the personal information you provide, as well as the measures taken to protect your personal information.

In the event of any changes to the privacy policy, the Company will announce them through the website notice (or individual notice).

■ Collected Personal Information Items

For membership registration, counseling, service application, etc., the Company collects the following personal information:

  • Collected items: Name, birthdate, gender, login ID, password, password question and answer, home phone number, home address, mobile phone number, email, occupation, company name, department, position, company phone number, hobbies, marital status, anniversary, legal representative information, resident registration number, service usage records, access logs, access IP information, payment records.

  • Collection methods: Website (membership registration), written forms.

■ Purposes of Collecting and Using Personal Information

The Company utilizes the collected personal information for the following purposes:

  • Fulfillment of service-related contracts and settlement of fees for service provision, content provision, purchase and payment, shipping of goods or sending invoices.

  • Member management: Verification of identity, personal identification, age confirmation, confirmation of legal guardian consent for collecting personal information of children under 14 years of age, delivery of notices.

  • Utilization in marketing and advertising: Understanding the frequency of access or statistics on members' service usage.

■ Retention and Use Period of Personal Information

After the purpose of collecting and using personal information is achieved, the Company will promptly destroy the information without exception.

■ Procedure and Method of Personal Information Destruction

The Company generally destroys personal information after the purpose of collection and use is achieved. The destruction procedure and method are as follows:

  • Destruction procedure: Information provided by members for membership registration is transferred to a separate database (or a separate document for paper) after the purpose is achieved and stored for a certain period according to internal policies and other related laws (refer to retention and use period), then destroyed.

Personal information transferred to a separate database is not used for any purpose other than retention unless required by law.

  • Destruction method: Personal information stored in electronic file format is deleted using technically irreversible methods.

■ Provision of Personal Information

The Company generally does not provide users' personal information to external parties. However, exceptions are made in the following cases:

  • When users have given prior consent.

  • In accordance with legal regulations or when required by investigative agencies through procedures and methods stipulated by law for investigative purposes.

■ Outsourcing of Collected Personal Information

The Company does not outsource customers' information to external companies without the customers' consent. If the need arises in the future, the Company will notify customers of the outsourcing target and the content of the outsourcing work and obtain prior consent.

■ Rights of Users and Legal Representatives and How to Exercise Them

Users and legal representatives can inquire about or modify their personal information or request withdrawal at any time.

For personal information inquiry or modification, users or legal representatives can click on 'Change Personal Information' (or 'Modify Member Information,' etc.), and for withdrawal (revocation of consent), click on "Withdrawal of Membership" after going through the authentication process.

Alternatively, users or legal representatives can contact the personal information management officer in writing, by phone, or via email for prompt handling.

If you request a correction of personal information due to an error, we will not use or provide the information until the correction is completed. If incorrect personal information has already been provided to a third party, we will promptly notify the third party of the correction to ensure that the correction is made.

Personal information that has been terminated or deleted at the request of users or legal representatives is processed according to the "Retention and Use Period of Personal Information Collected by Amecopain and is not accessed or used for other purposes.

■ Installation, Operation, and Refusal of Automatic Collection Devices for Personal Information

The Company operates 'cookies' and other devices to continuously store and retrieve your information. Cookies are very small text files sent by the server operating Amecopain's website to your browser and stored on your computer's hard disk. The Company uses cookies for the following purposes:

▶ Purposes of using cookies:

  • Analyzing the frequency of member and non-member access, visit times, understanding user preferences and areas of interest, tracking user participation in various events, and providing target marketing and personalized services.

You have the option to control cookie installation. Therefore, you can either allow all cookies, receive confirmation each time a cookie is saved, or refuse all cookies by adjusting the options in your web browser.

▶ Method of refusing cookie settings:

Example: You can refuse cookie installation by selecting options in your web browser, such as 'Tools' > 'Internet Options' > 'Privacy.'

However, if you refuse to install cookies, there may be difficulties in providing services.

■ Complaint Services Regarding Personal Information

The Company has designated relevant departments and a personal information management officer to protect customer's personal information and handle complaints related to personal information.

Personal Information Management Officer: Kim Ji-eun

Phone: +82-10-8075-5033

Email: amecopain@naver.com

Customers can report any complaints related to personal information protection or consult with the personal information management officer or relevant department while using the Company's services. The Company will provide prompt and sufficient responses to customer complaints.